Privacy Policy
Sutherns Ltd ("we") is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights. It applies to our website and to enquiries and projects we undertake.
Data we collect
We may collect your name, email address, phone number, postal address, and project-related details when you contact us via the website, email or phone. We do not collect sensitive personal data unless relevant to a project (e.g. access requirements).
How we use your data
We use your information to respond to enquiries, provide quotes, deliver services, send project updates, and comply with legal or contractual obligations. We do not sell or share your data with third parties for marketing. We may share data with trusted subcontractors or advisers only where necessary to deliver your project.
Cookies and website data
Our website may use essential cookies for operation and analytics (e.g. to understand how the site is used). You can control cookies via your browser settings. We do not use cookies for advertising.
Retention and security
We keep your data only for as long as needed for the purpose it was collected (e.g. project duration, warranty, and legal or tax requirements). We take reasonable steps to keep your data secure.
Your rights
You have the right to request access to, correction of, or deletion of your personal data, and to object to or restrict processing where applicable. To exercise these rights or ask questions about this policy, contact us at suthernsltd@gmail.com. You may also lodge a complaint with the Information Commissioner's Office (ICO) if you are in the UK.
Updates
We may update this policy from time to time. The latest version will be published on this page. Last updated: 18 March 2026.